Comparison

FitRoomLog vs Lightspeed Retail: fit memory or full retail stack

Lightspeed Retail is a whole store platform for boutiques that live on inventory and purchasing, while FitRoomLog is the fit memory that sits next to whatever register you already ring on.

The short answer

Keep these two in separate lanes. Lightspeed Retail is built for the whole store: receiving, purchase orders, size and color matrices, reporting across locations. If your buying calendar is the hardest part of your week, that is where the money belongs. FitRoomLog answers a narrower question a retail platform is not shaped for: what did this customer actually wear out of the fitting room, in which brand, and what do we say to her when that band and cup lands in receiving. Plenty of boutiques run both, and the fit record is the screen their fitters open first.

FitRoomLog and Lightspeed Retail side by side

What each row compares: how the two systems hold a customer's band and cup brand by brand, the cut families she will and will not wear, what happens to a waiting list when a delivery is received, and who on the floor is expected to open the thing between appointments.
What you are decidingFitRoomLogLightspeed Retail
What the system is built aroundOne customer's fit history: brand, band, cup, cut, hook setting and the styles she rejected.The whole store: receiving, purchase orders, size and color matrices, and reporting across locations.
Fit detail per customerStructured fields per brand, so her 32F in one label and 34E in another sit side by side rather than in a paragraph.The customer record is organized around purchase history, so band and cup detail depends on whatever free text your fitters agree to type.
Restock and reorder follow upWhen a size lands, you get the list of customers waiting on it and a personal message drafted for each one.Stock is tracked at the store level, so matching a delivery back to individual waiting customers is a manual pass.
Buying and receivingNot our job. We read what sold and who wore it, and leave purchase orders to your register.Its strongest ground, and the reason many boutiques buy a full retail platform in the first place.
Who touches it on a SaturdayThe fitter, at the stockroom door, in the two minutes between one appointment and the next.Usually the owner or a manager, in a back office session rather than mid fitting.
Setup effortImport your customers, tag the brands you carry, start logging fittings the same week.A bigger project by design, because your whole inventory has to be modeled before it pays off.
Price shapeFlat monthly by store count: One Boutique $39, Two Locations $89, Small Chain $179.Priced as a full retail system for specialty stores; check their current published pricing.
Best fitFitting led boutiques where the same women come back for the same body and new brands.Stores where breadth of inventory and control of purchasing decide the year.

On the right is the kind of tool Lightspeed Retail is and the job it is shaped around, rather than a list of what it includes at any given price. Products change, so check the current details with them before you decide. FitRoomLog is published by MLJ, SASU and this page is written by Jimenez Julien.

Choose FitRoomLog when

  • When your fitters keep a paper card box or a private phone note of sizes that walks out the door when someone quits.
  • When a delivery arrives and nobody can name the six customers who were waiting on that band and cup.
  • When regulars wear three brands at three different sizes and your team re-measures them from scratch every visit.
  • When most of your gross margin comes from women reordering a style that already fits, not from new walk ins.

Choose Lightspeed Retail when

  • If your hardest weekly problem is purchasing and receiving rather than remembering customers, a full retail platform earns its keep first.
  • If you run several locations and need one inventory view across them, that breadth is what Lightspeed Retail is built for.
  • If you are replacing an aging register this season anyway, settle the register question first and add fit memory afterward.

What a retail platform assumes about a customer

A retail platform models a customer as a stream of transactions. It knows she spent money on a date, on a SKU, at a store. That is exactly right for a shop selling candles or denim, where the SKU carries all the meaning you need. In a bra fitting boutique the SKU carries about half of it. The other half is the reason she bought it: a wide root, a shallow upper pole, a shoulder that will not hold a narrow strap, a band she needs one hook tighter than the sizing chart suggests.

That is why fitters end up writing paragraphs into a note field and then not reading them back. A paragraph is not searchable when a case of 30G arrives on a Tuesday. FitRoomLog stores those facts as fields instead: brand, band, cup, cut family, hook setting, wire width read, plus the styles she tried and turned down. The same information, held in a shape your stockroom can query.

Where the fit record actually gets written

The record has to be written in the twenty seconds after she gets dressed, or it does not get written. Fitters are not going to open a back office inventory screen with the customer still in the room. That is not a criticism of any retail platform, it is a difference in posture: purchasing software is built for the desk, and a fit record is built for the doorway.

So FitRoomLog is a short form on a phone or a tablet on the stockroom shelf. Pick the customer, pick the brand, tap the size that worked, tap the two styles that did not, add one line about why. Under a minute per fitting, which is the only budget the fitting room has. Your register keeps ringing the sale exactly as it does now.

Running both without double entry

Boutiques worry, reasonably, about typing the same customer into two systems. In practice you enter her once. Her contact record comes over in the import, and after that the only thing your fitters add is what the register never asked for: which cut, which hook, what she rejected and why.

The overlap is smaller than it looks. Your retail platform owns receiving, cost, margin and the purchase order. FitRoomLog owns the fitting room and the follow up. When a brand ships a late reorder of 34DD in the longline she liked, the register tells you the units landed and FitRoomLog tells you which four women have been waiting since March and what to text them.

Questions people ask before they choose

Do I have to leave my current register to use FitRoomLog?

No. FitRoomLog is designed to sit beside whatever you ring sales on, including a full retail platform. It never touches your purchase orders, your cost lines or your receiving. Your fitters use it for the fit record and the restock follow up only.

Is a note field in my POS good enough for fit history?

It is good enough to write and poor to read back. A free text note cannot be sorted when a case of 30FF arrives and you want the customers waiting on it. Structured brand, band, cup and cut fields can. That difference is what the whole product is for.

Which one should a two location boutique buy first?

Buy the one that matches your worst week. If your worst weeks are open to buy and receiving chaos, start with the retail platform. If your worst weeks are regulars asking for a size nobody wrote down, start with the fit record and keep your current register.

Other comparisons on fitroomlog.com

Comparison

FitRoomLog vs Klaviyo

Klaviyo is a marketing platform built to send campaigns and flows to a whole list, while FitRoomLog sends one fitter's note to one customer about the band and cup that just landed.

Read the comparison

Settle it on one real fitting

A table can only take this so far, and the two products stop looking alike the moment a real customer is on the screen. Send us one regular you have fitted for years, with her brands and the cuts she refuses, and we will show you what each side of this page would remember about her. Keep the other product open in the next tab while we do it.