Free tool
What your fitted customer file is worth in reorders
Put a yearly number on the women you have already measured, because a fitted customer who reorders the same band and cup is the cheapest revenue a lingerie boutique will ever book.
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Fitting capacity is not the hours you are open, it is the hours you are open divided by a fitting plus the reset time nobody counts, and then capped by the fitters on the floor.
Every boutique owner has done this sum wrong at least once. You look at a fifty four hour week, a forty five minute fitting and two rooms, and conclude you can take far more appointments than you can. The missing number is the reset: rehanging what she did not take, walking the rejects back to the stockroom, wiping the hook rail, greeting the next customer and starting from a blank tape.
This planner counts that. It gives you the true cycle time per fitting, the ceiling your rooms impose, the lower ceiling your fitters impose, and the number of appointments you should actually publish once you leave room for walk ins and overrun. Run it before you open another Saturday slot, and again before you spend money curtaining off a third room you may not have the staff to use.
True minutes per fitting cycle
57
Time with the customer plus the reset your schedule usually forgets.
Fittings the rooms could hold
112
The physical ceiling if a fitter were always free.
Fittings your fitters can staff
112
The real ceiling, since a curtain cannot fit anyone on its own.
Appointments to publish per week
84
What to open for booking, leaving room for walk ins and overrun.
If the staffed ceiling is well below the room ceiling, your constraint is a fitter and not a curtain.
Ask a fitter how long a fitting takes and she will tell you the time she spends with the customer. Watch the floor for an hour and you will see the rest: eight bras rehung by band and cup so the next fitter can find them, three sizes carried back, a fresh armful pulled for the eleven o clock, and a conversation at the register because the customer wants to think about the second bra.
That reset is real work and it is where a Saturday goes wrong. Booking on the fitting length alone means every appointment starts a few minutes late, the lateness compounds, and by early afternoon a fitter is either rushing a first fitting or apologizing to someone in the doorway. Adding the reset to the cycle time is the single change that keeps a fitting room schedule honest.
The staffed ceiling exists to stop an expensive mistake. If you have two fitters and add a third room, the room ceiling rises and your actual capacity does not move at all, because the constraint was never the curtain. You have bought yourself a storage cupboard with a mirror in it.
The reverse also shows up. If your staffed ceiling sits well above your room ceiling, you are paying fitters to wait for a room, and a partition is cheaper than another wage. Run the planner with your real weekend staffing rather than an average week, because Saturday is where both ceilings actually bind.
No, and the honest way to use this is to run it twice. A first fitting for a woman who has never been measured needs a longer block and more stockroom trips. A known customer replacing a band she already wears can be done in a fraction of the time, which is one reason a written fit record raises capacity.
That is what the booked share input is for. Publishing every slot leaves nothing for the woman who walks in on a Saturday, and walk ins are often first fittings and the highest value visits you get. Most fitting led boutiques hold back a quarter of capacity.
Only through the fitters on the floor input. If your fitters also ring sales and answer the phone, count them at less than one, or enter fewer fitters than bodies. A fitter who is covering the register is not available for the eleven o clock.
Free tool
Put a yearly number on the women you have already measured, because a fitted customer who reorders the same band and cup is the cheapest revenue a lingerie boutique will ever book.
Working document
A one page fill in card that captures everything the next fitting needs, in the order a bra fitting actually happens.
The result above is only as good as the fittings behind it, and most boutiques cannot pull that list without flipping through paper first. A demo takes one of your customers, puts her sizes across every brand you carry on a single screen, and ends with the restock note her own fitter would send when the size lands. Twenty minutes, and you will know whether the number on this page is reachable in your store.